1. Introduction

Welcome to Desert Safari Deal ("we," "our," or "us"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book our services, or interact with us in any way.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Book a desert safari tour or service
• Create an account on our website
• Subscribe to our newsletter
• Contact us for customer support
• Participate in surveys or promotions
• Leave reviews or feedback

The types of personal information we may collect include:

• Full name and contact information (email, phone number, address)
• Payment information (credit card details, billing address)
• Travel preferences and special requirements
• Age and nationality (for tour planning purposes)
• Emergency contact information
• Dietary restrictions or medical conditions relevant to tours

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage:

• IP address and browser type
• Operating system and device information
• Pages viewed and time spent on our website
• Referring website or source
• Location data (with your permission)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for various purposes, including:

3.1 Service Provision

• Processing and managing your bookings
• Providing customer support and assistance
• Communicating about your tours and services
• Ensuring safety and security during tours
• Customizing experiences based on your preferences

3.2 Business Operations

• Processing payments and managing billing
• Improving our services and website functionality
• Conducting market research and analysis
• Preventing fraud and ensuring security
• Complying with legal obligations

3.3 Marketing and Communication

• Sending promotional materials and special offers (with consent)
• Newsletter subscriptions and updates
• Personalized marketing based on your interests
• Social media engagement and content

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Payment processing and financial services
• Tour operators and local partners
• Transportation and accommodation providers
• Email marketing and communication services
• Website hosting and maintenance
• Customer support services

4.2 Legal Requirements

We may disclose your information when required by law or in response to:

• Legal proceedings or court orders
• Government requests or regulatory requirements
• Protection of our rights and property
• Emergency situations involving safety or security

4.3 Business Transfers

In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owners as part of the business assets.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against:

• Unauthorized access, use, or disclosure
• Accidental loss or destruction
• Malicious attacks and cyber threats
• Internal breaches and misuse

Our security measures include:

• SSL encryption for data transmission
• Secure payment processing systems
• Regular security audits and updates
• Access controls and employee training
• Data backup and recovery procedures

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website:

Cookie Type	Purpose	Duration
Essential Cookies	Required for website functionality	Session
Analytics Cookies	Track website usage and performance	1-2 years
Marketing Cookies	Personalized advertising and content	6 months - 2 years
Preference Cookies	Remember your settings and preferences	1 year

You can control cookies through your browser settings. However, disabling certain cookies may limit website functionality.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate information
• Erasure: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Restriction: Request limitation on processing of your data
• Objection: Object to processing for marketing purposes
• Withdrawal: Withdraw consent at any time

To exercise these rights, please contact us using the information provided below.

8. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and fulfill bookings
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements
• Improve our services and customer experience

Generally, we retain:

• Booking information: 7 years (for legal compliance)
• Marketing preferences: Until you opt-out
• Website analytics: 2 years
• Customer support records: 3 years

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure adequate protection through:

• Adequacy decisions by regulatory authorities
• Standard contractual clauses
• Certification schemes and codes of conduct
• Explicit consent when required

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

For family bookings including minors, we require parental consent and collect only necessary information for safety and service provision purposes.

11. Third-Party Links

Our website may contain links to third-party websites, social media platforms, or services. This Privacy Policy does not apply to these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you by email if you have an account with us
• Post a notice on our website homepage
• Provide additional notice for material changes

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.